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2015 Reverse Phone Lookup

​¿Que pasa? Google Now adds true multi-language support MOUNTAIN VIEW, Calif. -- OK, Google. Why can't I have chocolate? That's one question that Google Now's voice search can't answer easily, and it's an often-asked one from kids with access to their parents' phones, said Google Search team Vice President Tamar Yehoshua. Google Now, Google's search-and-knowledge personal assistant, currently can respond to queries in around 52 spoken languages. The service will soon gain the ability to switch between up to seven languages on the fly, like a proper multilingual robot. Google originally told CNET that the feature would begin updating on Wednesday, June 25, but Google has since said that the feature will be delayed until later in the summer with no confirmed release date. You'll have to preselect your secondary languages, but once you do that, the feature will work. Simultaneous multiple-language support is expected to arrive in the coming days to all Google Now users. Google researchers told CNET said that seemingly simple language-recognition tasks are much harder than they appear. Yehoshua said during a recent lunchtime conversation at Google's Building 43 here that she's looked into how many people are aware that they can search Google by asking their phones. "Fifty percent of smartphone and tablet users in the US are aware of voice search, and one-third of those use it," Yehoshua said. But she added that most people don't realize how natural conversational queries have gotten with Google Now.Related linksGoogle to turn on new set-top boxes with Android TV softwareGoogle vies for coders' hearts and minds at Google I/OLarry Page's stamp on Google: More than moon shotsCNET's live blog of Google I/O Around 130 million people in the US have used Google's voice recognition for search within the three years that the feature has been available, according to numbers from the Pew Research Internet Project. Searching Google by voice is available on Windows, Mac, Linux, and Chrome OS desktops in Google Chrome, and in apps for Android, iOS, and Windows 8. "Most people will use it for things like checking the weather," Yehoshua said. "They don't know that you can ask, 'Do I need an umbrella today?'" Johann Schalkwyk, a lead staff software engineer on Google's voice-recognition team, discussed some of the myriad problems that Google is working to solve. "In order for this digital assistant to be part of your everyday life, it just has to work," he said. The problem is that's not always the case. Ambient noise, such as from your car if you're using it while zipping down a freeway, is one problem. Another is accents and unusual speaking patterns, such as those from children. Google Now is about a year or two away from beginning to be able to recognize kids' speech, he said, an impressive prediction given the problems. Legally, there are issues with the retention of data from children, as covered in the US by the Children's Online Privacy Protection Act. But there are technological problems as well. "Speech and input modalities are very difficult" for the technology to recognize from children starting as young as 3 to around 10 years old, he said. "They're learning to enunciate better; they don't always speak grammatically; they yell at the phone; they hyper-enunciate -- 'DIE-no-saur.'" Despite the problems, Schalkwyk believes Google's progress in voice recognition will solve current woes sooner rather than later. "It's going to be five years, maybe less, before my computer can recognize child speech as well as I can," Schalkwyk said. Although Google just announced that the recognition technology has gotten good enough to understand Indian accents, that still leaves a virtual tower of Babel misheard and misunderstood, and people using it frustrated. A third problem that Google has yet to solve is what Schalkwyk, a South African native, called a "far field environment." That's when the distance from the mouth of the person speaking to the microphone is too large for the technology to work well. Even the 6 to 9 feet between your couch and your TV can be too far for the tech to handle well. Schalkwyk said that while Google is employing better and more microphones to capture a stronger audio signal, his division relies more heavily on research into "deep neural networks." "Recurrency, the input of one neuron that goes back and feeds upon itself, models dynamic signals in speech very well," he said. Basically, language modeling copies how the human brain picks up audio, "leading to pretty dramatic breakthroughs. On top of that, if you just add a lot of data, that's very useful." Despite all the advanced scientific research that goes into Google telling you if you need an umbrella today, voice recognition still has a long way to go. Schalkwyk confirmed what many Google users have already figured out: Google Now doesn't do well with names, especially those of places and restaurants. Some of that will be fixed as Google builds its knowledge graph, its database filled with facts about the real world and the connections between them. There's also a problem with what can be charitably called the "dork factor." It's just not particularly cool to talk to your phone anymore, and even less so when a robotic voice answers you back. Yehoshua said there are no plans to change the initiating phrase, "OK Google," or soften up the robotic timbre to the responses. "There are going to be environments where voice is better, and there are environments where you want to be more polite," she said. She declined to offer guidance on what those were, although she did note that voice search usage is high in countries like Japan where typing is not as easy as it is in English. As to the question of what to tell your kids when they ask Google instead of you why they can't have chocolate? Perhaps Google Now should tell them to eat their veggies.Follow CNET's Google I/O live blog and see all of today's Google I/O news.Update on June 29 at 12:45 p.m. with news that Google has delayed the feature release date until later during the summer of 2014.​Android's phone wiping fails to delete personal data Was that naked selfie you took really deleted before you sold your phone on eBay?A new study from security software vendor Avast calls into question the effectiveness of Android's factory reset option, which many people have relied upon to delete personal data from their old smartphones before reselling or making a charitable donation with the old device.Avast -- known for its security software on Windows, Mac, and Android -- purchased 20 Android smartphones from eBay, which has around 80,000 used smartphones for sale at any given time. Among the data that Avast employees recovered from the phones were more than 40,000 photos -- including 250 nude male selfies -- along with 750 emails and text messages, 250 contacts, the identities of four phones' previous owners, and one completed loan application.The problem, as Avast mobile division president Jude McColgan told CNET, is that people still aren't used to considering the implications of all the personal data stored on a smartphone."Users thought they were doing a clean wipe and factory reinstall," hesaid, but the factory reinstall is cleaning phones "only at theapplication layer."Using off-the-shelf digital forensics tools, Avast was able to recover SMS and Facebook chats from Android phones.AvastSmartphones can be a treasure trove of personal data, thanks to the central -- and often rather intimate -- role they've taken in people's everyday lives, through Facebook posts, Snapchat conversations, online banking, Amazon purchases, and much more. It's a new reality of personal technology recognized last month by no less a body than the US Supreme Court, which ruled that police must get a search warrant before delving into the contents of a person's cell phone."We have a very unique relationship with our mobile phones that we've never had to any other technological device," Bronson James, a lawyer involved in one of the cell phone cases decided by the Supreme Court, told CNET's Ben Fox Rubin. "In our brief we equated our mobile devices as the entryway into our virtual home."Avast didn't have to resort to much digital jiu-jitsu to recover the data from the phones it acquired, McColgan said. His team used "fairly generic, publicly available," off-the-shelf digital forensics software such as FTK Imager, a drive-imaging program."Although at first glance the phones appeared thoroughly erased, we quickly retrieved a lot of private data. In most cases, we got to the low-level analysis, which helped us recover SMS and chat messages," Avast researchers Jaromir Horejsi and David Fiser wrote in the report.Avast noted in the report that its own Android security app comes with a deletion tool that the company said does a better job of wiping personal data than the included reset option. McColgan was not shy about pointing this out. There's a challenge, he said, in making people more aware of device security "when your whole PC and more is in your pocket."